Be part of the StarHub Family!

With 3 membership tiers, it’s now easier for you to enjoy more benefits when you stay with us!

Membership Tiers

Instant Treats

Birthday Treats

Lifestyle Deals

Event Invitation


Complimentary Hub Trooper Service1


Dedicated Platinum Hotline2


15% discount for mobile accessories3


Complimentary 14-day phone exchange4



Monthly spending below $100

Monthly spending of $100 - $199.99

Monthly spending of $200 and above

You have to be a residential customer with at least one of these 3 StarHub services: Postpaid mobile, TV or Home Broadband.


  • 1For the Complimentary Hub Trooper Service, it will be one-time for Gold membership and unlimited times for Platinum members. 
  • 2Enjoy quick and personalised access to our Platinum consultants via our dedicated hotlines 1800 822 6868 or 6822 6868 (Overseas). Kindly call from a StarHub mobile or home number that is registered under your NRIC or FIN number.
  • 315% discount is not applicable for: (a) accessories on promotional offer; (b) Apple Watches, Samsung Watches; (c) All Apple original accessories.
  • 4The Exchange Service is not applicable for Apple devices, accessories and free premiums.

Complimentary Hub Trooper Service

Our Hub Troopers are StarHub’s technical experts in home network and entertainment equipment. They provide expert assessment, installation and on-site troubleshooting to help you get the best experience from your StarHub home devices.

The Complimentary Hub Trooper Service for Gold and Platinum Customers include the following:

  1. Equipment/device installation and set-up:

    • Fibre modems and optical terminal equipment for StarHub Broadband
    • Set-top boxes for StarHub TV
    • Wireless routers, mesh WiFi systems and WiFi extender/repeater
  2. Professional WiFi survey

    • Measure overall home network coverage
    • Recommendations to improve WiFi performance
    • Recommend optimal router location(s)
    • Provide one customised WiFi report based on home layout
  3. Home networking